Madison Window Products, Inc. are warranted (under normal use) to be free from defects or workmanship to the original owner-occupied single-family residence. In the event that you decide to sell your residence or become occupied by other than original owner, the warranty is Transferrable and valid for 12 years from the installation date.
Accidental breakage is also covered by this warranty. (This excludes specialty and tempered glass)
Madison Window Products, Inc. will replace any defective window or door screen at no charge to the original purchaser for a period of one year from the date of purchase.
Balancers, latches, crank mechanisms, rollers and all other hardware components are warranted to be free from defects and should not fail to operate. Should failure occur within the first two years, MWP, Inc. at it's discretion, will assist with the installation and replacement of the hardware at no charge, Starting the third year, MWP will deliver replacement parts to the original point of purchase.
Exclusions for Warranty Coverage:
Damages caused by acts of GOD (Fire,hurricanes, earthquakes, floods, etc.) Slight glass curvatures. Condensation (unless due to insulation glass failure, most condensation problems are caused by excessive humidity levels in the structure). Distortion (tinted and reflective insulated glass units may experience slight visual distortion. This is not considered a defect. It may be more obvious with tempered glass).
Madison Windows offers Glass Breakage Warranty on it's vinyl windows.
*Glass breakage warranty excludes specialty glass. Example: Laminate or tempered glass, etc.
Please read warranty for details.
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